Frequently Asked Questions
Find answers to common questions about our premium beauty supplies
Are your products cruelty-free?
Yes, Magnus Supply is committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery status.
Do you offer professional discounts?
We offer a Pro Program for licensed estheticians and makeup artists. Please visit our Professional page to apply with your credentials.
What should I do if I have an allergic reaction?
Discontinue use immediately and consult a professional. We list all ingredients on our product pages to help you avoid known sensitivities.
Are your products safe for sensitive skin?
Many of our formulas are designed for sensitive skin; however, we recommend performing a patch test before full application.
Can I change my shipping address after placing an order?
Address changes can only be made within 1 hour of purchase. Please contact [email protected] immediately for assistance.